Derek Lam Reviews

Dereklam.com is an online store that offers a wide selection of products for sale. The website is known for its variety of clothing, accessories, electronic gadgets, home decor, and beauty items. The Average Order Value (AOV) for purchases on the site ranges between $325 and $350. The site also hosts an Archive Sale where customers can enjoy up to 80% off on past season favorite pieces. Please note that all sales in this category are final. During special events like the Black Friday Sale, the site has offered discounts of 25% off. The revenue for dereklam.com in December 2023 was $498.3K. The conversion rate for the site falls within the range of 1.0-1.5%. The total sessions on the website in December amounted to 115,120.

Dereklam.com is a Fashion and Apparel website known for its wide selection of clothing, accessories, electronic gadgets, home decor, and beauty items. The site offers a variety of products for sale, making it convenient for shopping from the comfort of homes. The Derek Lam 10 Crosby collection is popular for its modern silhouettes and touches of feminine appeal, embracing the relaxed sensibility of a contemporary lifestyle. Some of the best-selling categories include Pants, Dresses, and Shirts & Tops. The site also features new arrivals such as the Noah Single Breasted Jacket and the William Crewneck Sweater. As of December 2023, the site recorded online sales revenue of $498,341, with an average order value ranging between $325 and $350. The conversion rate for the site falls within the range of 1.00-1.50%..

Derek Lam offers free returns and exchanges for U.S. customers. If a customer is not satisfied with the purchase, they have 21 days from the date of purchase to request a Return Authorization Number and a pre-paid label to return the item. All returns or exchanges must be unwashed, unworn, unused and in their original condition with receipt and tags attached..

To track an order on dereklam.com, follow these steps:

1. Visit the Derek Lam website.
2. Look for the Returns & Exchanges section.
3. Click on Start a Return or Exchange.
4. Write your Order Number (Customer P.O. Number on your packing slip) on the outside of the package.
5. Include your original packing slip in the package.
6. Use the requested FedEx label to ship your return.

Please note that all returns or exchanges must be unwashed, unworn, unused and in their original condition with receipt and tags attached. All merchandise marked 40% off or more is FINAL SALE and is not eligible for return or exchange. All returns are subject to a $10 restocking fee. Refunds will be processed within 5 business days of receipt, less original shipping charges and restocking fee. Please allow 7 - 10 business days for the refund to appear in your account, per your financial institution’s policies. If you need a different size, color or style, free exchanges are offered on full price items. After completing your exchange, you will receive a new order confirmation and your order will ship within the shipping window. Then ship your original order back with the provided FedEx label (U.S. only)..

Yes, Derek Lam 10 Crosby does have a physical store. The first ever standalone location for the line is a flagship store located at 115 Mercer Street in SoHo, New York City. This 2,200 square foot space houses the brand’s ready-to-wear and accessories collections..

The payment method for dereklam.com involves a direct payment gateway to complete purchases. The store securely stores credit card data, which is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). The purchase transaction data is stored only as long as necessary to complete the purchase transaction. If a customer chooses this payment method, the transaction data is stored only for the duration of the purchase transaction.

Dereklam.com is an online store that sells women's fashion items. However, it has a rating of 1.67 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Complaints include bad customer service and issues with product descriptions. It's always important to do thorough research and read reviews before making a purchase from any online store.

For dereklam.com, customer support can be reached at customerservice@dereklam.com. Additionally, there is a customer service phone number available: (855) 513-1649.

Dereklam.com has a detailed return and exchange policy. If a customer is not satisfied with the purchase, a Return Authorization Number and a shipping label can be requested within 21 days from the date of the order. All returns or exchanges must be unwashed, unworn, unused and in their original condition with receipt and tags attached. However, all merchandise marked 40% off or more is considered FINAL SALE and is not eligible for return or exchange. All returns are subject to a $10 restocking fee. Refunds are processed within 5 business days of receipt, less original shipping charges and restocking fee. It may take 7 - 10 business days for the refund to appear in the customer's account, depending on the financial institution’s policies. Free exchanges are offered on full price items. If a return does not comply with the conditions stated, it may be refused and sent back to the customer at their expense, and a refund will not be granted.

As for the shipping policy, orders over $100 ship quickly after purchase and arrive free of cost. For any questions or concerns regarding returns or exchanges, customers can reach out to customerservice@dereklam.com.

The contact information for dereklam.com is customerservice@dereklam.com. This email address can be used for support and any questions or concerns regarding returns or exchanges.